Accessibility Statement
Merton Man and Van Accessibility Statement
Merton Man and Van is committed to providing an accessible and inclusive experience for all visitors and customers across the Merton area. We want anyone using our man and van and local moving services, including people with disabilities, to be able to access the information and functions on our website as independently as possible.
Our Accessibility Commitment
We aim for our website to comply with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of access needs, including visual, auditory, cognitive and motor disabilities. Following these standards also improves usability for all users in Merton and beyond.
While we strive for full WCAG 2.1 AA compliance, we recognise that accessibility is an ongoing process. We are continually reviewing, updating and improving our site to support a more accessible Merton Man and Van online experience.
Accessible Design and Structure
Our website uses a clear and consistent layout to support easy navigation. We aim to use headings, paragraphs and lists in a logical order so that content is understandable and predictable. Text is written in plain, direct language to make our Merton moving and van hire information easier to read and understand.
We also aim to provide sufficient colour contrast between text and background, and we avoid using colour alone to convey important information. Where images are used to explain our man and van services, we work to include meaningful alternative text so that key details are available to people who rely on assistive technologies.
Screen Reader Compatibility
The Merton Man and Van website is designed to be usable with common screen readers. We aim to:
Use descriptive page titles to clarify the purpose of each page, including service pages about accessible Merton man and van options. Provide text alternatives for non-text content where practical. Use headings and landmarks in a logical order so screen reader users can navigate quickly through sections of a page. Avoid autoplaying media and flashing content that may interfere with assistive technology.
Keyboard Navigation
We know that some visitors navigate solely by keyboard or use alternative input devices. Our intention is that all key functions on the Merton Man and Van website can be accessed without the need for a mouse. This includes the ability to:
Move through menus and links using the keyboard. Access and complete forms, including quote or booking forms for man and van services. Reach all interactive elements using standard keyboard commands.
We aim to provide a clear visual focus indicator so that users can see which element is currently selected when navigating via keyboard.
Ongoing Improvements for Accessible Merton Man and Van Services
We regularly check our website for accessibility issues and work to resolve them as soon as possible. This may include adjusting page structure, correcting contrast issues, refining labels on form fields or improving the wording of content so that our services in Merton are easier to understand and access.
As our business, services and technology change, we will continue to review our accessibility approach to keep pace with current standards and best practice.
Contact for Accessibility Requests
We welcome feedback about the accessibility of the Merton Man and Van website or any barriers you encounter when trying to access information about our services in the Merton area. If you experience difficulty using any part of the website, or if you need information in a different format, you can contact us to request support or adjustments.
When you get in touch, please describe the issue you are facing, the page you were using and the type of device or assistive technology you rely on. This information helps us understand and resolve problems more effectively.
We will review your request and aim to respond as promptly as possible. Where we cannot immediately provide a fully accessible solution, we will work with you to find a practical alternative way to access the information or service you need from Merton Man and Van.
